Optimize sales operations for a top-tier insurance enterprise

Industry

BFSI

Services

Application Development

Client's based

Vietnam

About Client

Our client is one of Vietnam’s leading insurance companies, established as a joint venture between prominent global players and a top-tier commercial bank in Vietnam. Serving thousands of customers nationwide, the firm has gained local and international recognition as one of the fastest-growing firms in the BFSI sector. With a broad portfolio of insurance products, they are committed to delivering reliable coverage to their customers.
Application-Development-ntq-europe

Requirements & Challenges

Handling a massive customer load, our client struggles with their current database management:

  • The existing systems lack the flexibility and speed for real-time insights and decision-making
  • There is limited visibility into customer data, hindering personalized engagement strategies
  • The sales process is fragmented, making it difficult for sales teams to track leads and manage contracts effectively
  • Need a customer view system and an End-to-end CRM portal integrated into the current ERP system

Solutions

With deep expertise and extensive experience in the insurance industry, NTQ Europe provides an end-to-end solution to meet our clients’ requirements:

  • Develop an end-to-end CRM portal with an architecture based on microservice models, providing various development options within a single API output, enabling clients to manage lead journey, data input, and contract status for future marketing and operations, making it easier to optimize and integrate multiple applications.
  • Implement a customer view system based on the Angular structure, allowing processing and categorizing massive amounts of data at an accelerated speed

Technologies

  • Java

  • Ruby on Rails

  • React JS

  • PostgreSQL

  • Kubernetes

  • Docker

  • NGINX

  • Red Hat

Outcomes

Our solutions exceed client expectations, significantly improving their internal sales processes and customer engagement strategies:

  • Enhance sales efficiency, contributing to increasing overall service quality
  • Streamline data management, enabling faster access to customer insights
  • Develop a scalable architecture for future growth and cross-functional integration
Proud to be trusted by global clients

"Not only precisely implemented the detailed design, but NTQ also can correspond to the rough specifications while considering the convenience in product manipulation. NTQ is our trusted long-term partner, who has outstanding ability in delivering high-technology; managing and developing LABO; providing the new technology; and corresponding promptly to the arising problems."

Mr. Takeyama, Manager
Systena Corporation, Korea

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FAQs

What do NTQ Europe’s system architecture services involve?

We deliver comprehensive architecture services, including architecture assessment & audit, solution architecture design and architecture governance & standards, allowing for building a smart, future-ready ecosystem. By aligning your technology stack with your long-term goals, we establish a clear framework for the development, integration, and scaling of systems over time.

What are the advantages of partnering with NTQ Europe for architecture development?

By partnering with NTQ Europe, you gain access to deep technical expertise and cross-industry experience. We are dedicated to providing high-quality, efficient, and adaptable solutions tailored to support your business growth.

Has NTQ Europe worked with clients across various industries?

Yes, NTQ Europe has a proven track record of delivering custom architecture solutions to clients across a wide range of industries. Our extensive experience allows us to build scalable, efficient applications that meet the unique needs and regulatory requirements of each sector, ensuring high-quality outcomes and business success.

Can NTQ Europe’s solutions integrate with our current platforms and tools?

Yes. Whether you’re using legacy systems, modern ERPs, or third-party tools, our team thoroughly analyzes your current infrastructure and supports seamless integration, ensuring all parts of your digital infrastructure work cohesively.

Can the system architecture adapt to dynamic and fast-evolving business environments?

Absolutely. NTQ Europe's system architecture is designed for flexibility and scalability. We tailor our approach based on your business context, allowing quick adaptation to changes, easy integration of emerging technologies, and the maintenance of high performance and security standards.

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