Lykon: Optimizing a High-Traffic Shopify Store for Performance & Stability

Q: Was the project a complete rebuild or an optimization of the existing site?

This was a deep optimization project. The site remained on its original design framework, but much of the backend code and app architecture was rebuilt or replaced.

Q: What kind of traffic does the site handle?

Lykon experiences frequent traffic spikes during campaign periods, especially when launching new test kits or health programs. The upgrades ensure the store can now handle those without crashing or lagging.

Q: How did NTQ ensure the site stayed compliant with health-related standards?

We worked closely with Lykon's product and legal teams to ensure that all improvements respected privacy, data processing, and medical content regulations applicable in Germany and the EU.

Q: Is ongoing support provided post-project?

Yes. NTQ continues to support Lykon with performance monitoring, codebase updates, and tech consulting as the brand expands.

Industry

Healthcare – Personalized Nutrition & Diagnostics

Services

Shopify Services

Client's based

Germany

About Client

Lykon is a Berlin-based health tech company that empowers individuals to take control of their well-being through personalized blood and DNA testing. Their platform helps users understand how their body responds to food, exercise, and other factors, offering science-backed recommendations for better health. With growing brand awareness and a strong e-commerce channel, Lykon needed a tech partner to optimize its Shopify store for stability and scale.

Lykon: Optimizing a High-Traffic Shopify Store for Performance & Stability

Requirements & Challenges

Lykon already had a functioning Shopify store, but as the business scaled, so did the complexity behind the scenes. Their internal team noticed cracks—not in how the site looked, but in how it handled pressure:

The site slowed down noticeably during traffic spikes from campaigns and promotions
Several third-party apps were overlapping in functionality or causing minor display bugs
Outdated code made it harder for their tech and marketing teams to make fast changes
Mobile experience (though decent) wasn’t living up to the expectations of a health-conscious, on-the-go customer base
Since they operate in the health sector, any optimization work also had to respect strict compliance standards around data, privacy, and digital health services
This wasn’t about redesigning the storefront but about tightening the engine under the hood to run smoother, faster, and more reliably as Lykon grew.

Solutions

NTQ’s Shopify experts worked alongside Lykon’s in-house team to conduct a full technical audit and execute strategic improvements:

Identified and removed performance bottlenecks in theme architecture and scripts
Rebuilt core templates using optimized Liquid and clean JS/CSS
Minimized reliance on heavy third-party apps by replacing them with lightweight custom code
Enhanced mobile responsiveness and accessibility
Aligned page structure and metadata with SEO best practices
Maintained complete brand consistency while significantly boosting speed and backend flexibility

Lykon is a Berlin-based health tech company

Technologies

Shopify
Liquid
JavaScript
HTML/CSS
Google Tag Manager
Klaviyo

Outcomes

Page load times improved by 35% site-wide
Reduced bounce rate and increased average session duration
Improved backend stability during high-volume promotions
Streamlined site management for the internal tech and marketing teams
Higher search visibility thanks to SEO alignment and performance gains

Proud to be trusted by global clients

"This is actually the first review we've written in over five years of using Shopify—simply because NTQ's service truly stood out. The product bundles they helped us implement have been incredibly useful and have received great feedback from our customers. Excellent work. Thank you so much!"

Omar Gahibiche, Product Owner

LYKON